Question 1

What is your return policy?

Accepted Answer

We accept returns within 14 days of delivery for unworn, unwashed items with original tags attached. Please note that custom or personalized items are final sale.

Question 2

How long does shipping take?

Accepted Answer

Standard shipping takes 5-7 business days. Express shipping via DHL takes 2-3 business days. International shipping times vary by location.

Question 3

Do you offer custom sizing?

Accepted Answer

Yes, we offer custom sizing for an additional fee on select styles. Please contact our support team via WhatsApp before placing your order.

Question 4

How do I care for my abaya?

Accepted Answer

We recommend dry cleaning for our silk and premium Nida fabrics to maintain their drape and quality. Hand washing in cold water with mild detergent is suitable for everyday pieces.

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